Website Policies
Read our terms, conditions, and store guidelines
STORE POLICIES
Privacy Policy
Selaiyum Ravikaiyum respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, store, and protect your information.
Information We Collect
- ◆ Full name, email address, mobile number, billing and shipping address.
- ◆ Order history, payment status, and transaction details.
- ◆ IP address, browser information, cookies, and device information.
How We Use Your Information
- ◆ To process and deliver your orders.
- ◆ To provide customer support and respond to enquiries.
- ◆ To improve our website and shopping experience.
- ◆ To send order updates and promotional communications where permitted.
- ◆ To prevent fraud and maintain website security.
Payment Security
- ◆ We do not store debit card, credit card, CVV, banking passwords, or UPI PINs.
- ◆ Payments are securely processed through trusted third-party payment gateways using encrypted technology.
Information Sharing
- ◆ We share information only with courier partners, payment providers, and technology service providers when necessary to complete your order.
- ◆ We never sell or rent your personal information.
Customer Rights
- ◆ You may request correction of inaccurate information.
- ◆ You may request deletion of your account, subject to applicable legal requirements.
- ◆ You may opt out of promotional emails or SMS at any time.
Cookies
- ◆ Our website uses cookies to remember preferences, analyse traffic, and improve user experience. You can disable cookies through your browser settings.
Policy Updates
- ◆ We may revise this Privacy Policy from time to time. Continued use of the website indicates acceptance of the updated policy.