Website Policies
Read our terms, conditions, and store guidelines
Shipment Policy
We strive to deliver every order safely and on time. Below are the details regarding order processing and shipping timelines.
Order Processing
Orders are generally processed within 1–3 business days after payment confirmation.
Estimated Delivery
| Region | Timeline |
|---|---|
| Tamil Nadu | 2–4 business days |
| South India | 3–5 business days |
| Rest of India | 4–7 business days |
* Delivery times may vary based on location and courier service availability.
Shipping Charges
Applicable shipping charges are displayed during checkout. Promotional free shipping may be offered from time to time.
Tracking
A tracking number will be sent by SMS or email after dispatch so customers can monitor delivery status.
Delivery Attempts
Courier partners may attempt delivery more than once. Additional charges may apply if re-delivery is required due to an incorrect address or customer unavailability.
Damaged Shipments
If the package appears damaged, refuse delivery where possible and contact customer support immediately with photographs.
Delays
Unexpected delays may occur because of weather conditions, public holidays, transportation issues, strikes, natural disasters, or government restrictions.
Have Questions?
For questions regarding these policies, your order, or any other enquiry, please contact Selaiyum Ravikaiyum through the contact details provided on our official website.